Privacy Policy

Last updated: August 17, 2025 • DriveWarranties.com

Quick Summary (Notice at Collection – CA): We collect identifiers (name, address, email, phone, VIN), commercial info (quotes/purchases), internet activity (cookies/analytics), and approximate location. We use this data to provide quotes, service contracts, process financing, improve our site, and for security. We do not sell personal information. We may “share” limited data for cross-context advertising unless you opt out.

1. Information We Collect

A. Information You Provide

Contact details: name, mailing address, city/state/ZIP, phone, email
Vehicle details: VIN and mileage (optionally year/make/model)
Dealership & plan preferences (e.g., coverage, term, deductible)
Communications: messages you send us; support call recordings
Financing: when applying with Line 5 you provide info directly to them; we don’t store full financial account numbers

B. Information Collected Automatically

Usage data (pages viewed, time on page, clicks)
Device data (IP, browser/device, OS, approximate location)
Cookies/trackers for session, analytics, and (if enabled) advertising

C. Information from Third Parties

We may receive information from dealers and administrators (e.g., NAAC) for eligibility, servicing, or claims, and from financing partners (e.g., Line 5) regarding applications.

2. How We Use Information

Provide quotes, determine eligibility, and issue coverage contracts
Operate, secure, and improve the site
Process payments/coordinate financing (Line 5)
Communicate about quotes, coverage, renewals, and support
Fraud prevention, legal compliance, and analytics
With consent, send marketing (unsubscribe anytime)

EEA/UK legal bases: contract, legitimate interests, consent (non-essential cookies/marketing), and legal obligations.

3. How We Disclose Information

Service providers (hosting, IT, analytics, email/SMS, printing)
Administrators/underwriters (e.g., NAAC)
Financing partners (e.g., Line 5) when you apply
Dealers to complete your purchase or service your plan
Professional advisors and authorities as required by law
Business transfers (mergers, acquisitions)

We do not sell personal information. We may “share” limited identifiers/usage data for cross-context advertising where allowed — you can opt out below.

4. Cookies, Analytics & Advertising

We use cookies to operate the site and understand usage. Where required, we seek consent for analytics/advertising cookies. You can control cookies in your browser and through our banner (if present).

5. Your Choices & Rights

Marketing: unsubscribe from emails or contact us
Cookie choices: manage via our banner and your browser
Access/Correction/Deletion: email [email protected] or call (800) 305-1969
Do Not Track: we currently don’t respond to DNT signals

California (CPRA) – Your Privacy Rights

California residents may request to know/port, delete, correct, and opt out of “sharing” for cross-context advertising.

Do Not Sell/Share My Personal Information

Submit requests at [email protected] or (800) 305-1969. Authorized agents may act on your behalf with proof of authority.

Virginia / Colorado / Connecticut / Utah

Residents may have rights to access, correct, delete, and opt out of targeted advertising; to appeal, email [email protected] with “Appeal” in the subject.

EEA/UK

You may have rights to access, correct, delete, restrict, port, or object, and to withdraw consent. You can complain to your local supervisory authority.

6. Data Security & Retention

We use appropriate administrative, technical, and physical safeguards. No method is 100% secure.

We retain information as needed to provide services and meet legal duties — typically the relationship term plus up to 7 years, unless law requires longer.

7. Children’s Privacy

Our services aren’t directed to children under 13 (or 16 in the EEA/UK). If you believe a child provided information, contact us and we’ll delete it.

8. International Users

Your information may be processed in the U.S. and other locations with different laws. Where required, we use appropriate safeguards for transfers.

9. Changes to this Policy

We may update this Policy. The date above reflects the latest version. Material changes will be posted here and, if required, we’ll notify you and seek consent.

10. Contact Us

Drive Warranties — Privacy
Email: [email protected]
Phone: (833) 764-4562
Mail: Attn: Privacy, 4490 North W Street, Milton, FL, 32583

11. State & Regional Notices

California Notice at Collection

Categories: identifiers (name, postal address, email, phone, VIN), commercial info, internet activity, approximate geolocation, audio (call recordings)
Sources: you, your device, dealers/administrators, financing partners, referrals
Purposes: quotes, servicing, financing, support, security, analytics, and (with consent) marketing
Disclosure: service providers, administrators (e.g., NAAC), financing partners (e.g., Line 5), dealers, legal as needed
Sale/Share: we do not sell; we may share for advertising unless you opt out
Retention: relationship term + up to 7 years
Your rights: know, delete, correct, opt-out of sharing — contact options above

Nevada

We do not sell covered information as defined under Nevada law. Inquiries: [email protected].